Key Account Manager Switzerland
Job Location: Zug, Schweiz
Company description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
About the Role:
If you’re looking for a role with variety, this is it. As a Key Account Manager your main focus will be to drive sales development. You’ll work alongside the Head of accounts to build brilliant relationships with a breadth of clients define sales strategies, targets, programs, commercial initiatives and promotional policies.
The Key Account Manager analyses constantly the business development of the customers directly / indirectly assigned to him. Supported by the identification of potentials and risks, the Key Account Manager co-ordinates with the adjoining departments (Marketing, Trade marketing, production, F&C, etc.) the preparation of measures check list as well updates the customer plan and the linked quantity planning and solves independently surgical actual problems.
Main Responsibilities:
CHANNEL MANAGEMENT
• Identifying growth drivers and develop tailored client plans aligned with national commercial strategy
• Directly interacting with clients and negotiating, preparing and presenting the contracts, and aligning on the implementation of the national promotional plan
• Communicating all information regarding the customer channel strategy and activities, providing insights for the local development activities and support in problem solving
• Apply a strong analytical approach to decision-making, including detailed performance reviews at article level
• Conducting in-depth analysis of client performance and designing targeted solutions where needed (e.g. new initiatives, pricing strategies, profit-mix adjustments)
ACTIVITY PLANNING AND MANAGING
• Ensure the proper implementation of promotions and commercial terms agreed during negotiations
• Plan and coordinate promotional activities
• Monitor own and competitor pricing, maintaining strong trade relationships to track market developments
• Deliver precise sales forecasts per client and article
• Track and analyse customer sales performance, identifying levers for growth
BUDGET MANAGEMENT
• Aligning budget management with business objectives
• Proposing forecast of commercial and assigned structure costs, and sales volume budget
MAIN COLLABORATION WITH:
Trade Marketing, Category Management, Finance
Who we are looking for:
• Min. Bachelor’s Degree in Sales Management / Economics
• At least 2 - 3 years’ experience in similar roles
• Strong analytical mindset and proven ability to work with article-level data and performance metrics
• Fluency in German & English
• Experience in Sales or Key Account Management
• Knowledge of commercial and office software (e.g. Excel, PowerPoint)
How to be successful in the role and at Ferrero:
We encourage all our people to think creatively to set personal targets and objectives and push new, better ways to work. Employee contribution and engagement at Ferrero is based on the individual, team and organization dimension, so should have the ability to work independently, as a part of the team and be able to build proper relations with stakeholders at all levels. A demonstrable consumer-focused attitude and autonomy in managing relationships will help you in building your position among stakeholders and achieving expected sales outcomes.