Plant Food Safety and Quality Manager
Job Location: Trabzon
Company Description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
At Ferrero, we prioritize quality in everything we do. To ensure our consumers receive products that meet our high standards and maintain their trust, we place great emphasis on safety and traceability. We are currently looking for a Plant Food Safety and Quality Manager who will oversee all principles and practices related to food quality, ensuring optimal measures are maintained within the plant.
This role reports managerially to the Entegre Plant Manager and professionally to the Hazelnut Food Safety and Quality Manager. It is based in Trabzon, home to one of our Hazelnut Entegre plants.
Main Responsibilities:
- Implement HACCP principles, monitor critical control points, and manage Operational Prerequisite Programs
- Lead the FSQ team and act as the focal point to strengthen Food Safety culture
- Oversee Cleaning & Sanitation and Environmental Monitoring Plans
- Assess the results of raw materials analysis (hazelnuts, packaging, etc.)
- Conduct food safety and quality tests based on risk analysis and customer requirements and verify the test results' suitability
- Supervise chemical, microbiological, and sensory laboratories, ensuring proper maintenance, skills, and control of all chemicals used
- Address customer complaints and implement corrective or preventive actions to promote continuous improvement
- Take necessary actions during emergencies affecting food safety
- Enhance the food safety and quality management system, leading preparations for internal and external audits
- Maintain certifications for BRC, FSSC 22000, ISO 9001, Halal, and Kosher standards
Who we are looking for:
- Bachelor's degree in food science or related fields (e.g., Food, Chemical, Microbiology, etc.).
- Preferably 10+ years of experience in the food industry
- Preferred certifications: GFSI, HACCP, and RCA/CAPA techniques
- Strong problem-solving and interpersonal skills
- Proactive and strategic thinker
- Excellent written and verbal communication skills in both English and Turkish
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.