HR Operations Manager, SEA
Job Location: Singapore
About the Role:
The HR Operations Manager for the Southeast Asia (SEA) Cluster is responsible for coordinating day-to-day HR administration activities and ensuring the efficient execution of payroll and benefits administration, in compliance with legal requirements and Ferrero Group guidelines.
Main Responsibilities:
- Oversee payroll management, ensuring timely and accurate processing of salaries, social contributions, pension plans, health insurance, and taxes
- Coordinate with the Finance Department for proper accounting of payroll costs and fulfillment of tax and social security obligations
- Support leave management and attendance tracking. Manage attendance monitoring systems (absence, sickness, vacations) and related salary calculations
- Manage disciplinary actions, dismissals, and resignations
- Maintain relationships with local authorities and insurance agencies, ensuring employee information is up to date
- Oversee onboarding, offboarding, and immigration processes. Assist new employees with onboarding and relocation matters
- Coordinate expatriate services (housing, schooling, shipment) and liaise with relocation vendors
- Ensure compliance of contracts with Group and local policies and legal requirements
- Serve as a point of contact for legal and fiscal issues, managing relationships with external tax advisors
- Lead activities for internal and external audits
- Contribute to the definition and implementation of HR policies and benefit programs
- Implement and enhance special HR projects (e.g., “Ways of Working Policy”, “Flexible Benefit”)
- Manage timely and accurate data in SAP HR for organization management, payroll, contracts, hiring, and employee master data
- Implement and monitor benefits programs, including medical coverage, life insurance, disability, pension plans, and flexible benefits
- Provide reports and analysis on personnel and salaries
- Manage HR-related expenses, including PR/PO processing and invoicing
About You:
- University degree in Human Resources or a related field
- Relevant experience in payroll management and HR administration. Experience working in a multinational environment is an advantage
- Knowledge of personal tax compliance for SEA countries
- Experience applying policies and procedures, managing attendance, and ensuring compliance
- Strong communication, organizational, and stakeholder management skills
- High attention to detail and ability to deliver strong results
- Advanced MS Office skills and solid knowledge of SAP HR systems
- Fluency in English (written and spoken); proficiency in any other Asian language is a plus
Our Benefits & Perks:
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.