Supply Chain Specialist

Job Location: ​Seoul​

Seoul

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Supply Chain Specialist is responsible for coordinating the flow of inbound stock into the Ferrero Korea & Japan Business Unit in addition to financial management of company 3PL providers. This includes document control, master data maintenance, container prioritization and processing of associated finances for customs brokerage, deliveries and transport within the network, as well as managing the daily operations of the distributor replenishment model for Korea.

Main Responsibilities:

  • ​​​Manage the import shipment arrangement

  • Check and confirm the estimated time of arrival through close coordination with shipping companies to make sure the actual arrival date is well communicated to all parties involved and provide update arrival report

  • Co-ordinate with shipping company and custom broker on related documents required for cargo release

  • Co-ordinate with transportation companies and warehouse to ensure products arrival in perfect condition

  • Work with insurance company/surveyor for any claim or shipment damages

  • Manage stock level and condition monitoring, run weekly stock report and maintenance of accurate data in SAP

  • Monitor the warehouse condition in order to ensure goods store under Company’s standard to maintain product quality

  • Prepare sales invoice, debit and credit note to customer in case of damaging and shortage issue through company system (SAP) and ensure correctness of all invoices for import shipment

  • Prepare import declaration and custom clearance for all containers arrival in Korea to meet statutory requirement

  • Check and confirm the quantity listed on the invoices from plants to make sure its correctness

  • Prepare the shortage/ damage stock report and facilitation of future improvements with central logistic team

  • Verify and check with shipping forwarder on import cost 

  • Manage cost comparison on different nature of logistics cost

  • Prepare the shipment  forecast volume on projecting upcoming logistics expenses

  • Run system administration and creation of purchase order to vendor and sales order to customer via SAP, keeping the necessary updates

  • Manage SAP inventory accuracy

  • Ensure the necessary customer service and acting as a focal point for the PO process between distributor and local business units

  • Manage the bonded warehouse, monitor the requirements of Company quality guidelines are kept (temperature warehouse, stock quantities, etc)

  • Provide monitoring of the repacking process and control at bonded warehouse

Who we are looking for:

 

  • University degree in Supply Chain, Logistics or relevant field

  • Relevant working experience, with strong  knowledge of inventory controls, warehouse and distribution networks, customs documentation and customs clearance process, FMCG is preferred

  • Knowledge of warehouse standards to maintain product quality

  • Supply chain and logistics knowledge and execution (freight shipments, FEFO, incoterms, demand and supply planning)

  • Finance and PO Management, handling claims for shipment damages experience

  • Sound numerical and analytical skills, problem solving and root cause analysis skills

  • High attention to detail and accuracy  in documentation and data management

  • Advanced interpersonal and communication skills, ability to work effectively with others and manage relevant stakeholders (internal and external)

  • Strong focus on customer service and satisfaction

  • High levels of initiative and energy, excellent time management, organizational skills

  • Strong MS Office skills (advanced Excel and Teams), proficiency in using SAP for stock reporting and data maintenance, ERP System SAP (SD & MM)

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.