Facility & Service Manager
Job Location: Senningerberg
Luxembourg
Company description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
For our Ferrero Luxembourg HQ, we are currently looking for a Facility & Service Manager to join our Workplace Management team inside our People & Organization function.
By covering this position, you will ensure the efficient management of workplace operations, facilities, and employee well-being services.
It involves overseeing infrastructure projects, managing vendor relationships, maintaining health and safety compliance, optimizing resource utilization, and supporting corporate events and employee engagement.
You will also deliver high-quality services that create a safe, functional, and comfortable environment, aligning with the organization’s strategic objectives and enhancing the overall workplace experience
Main Responsibilities:
You will lead and oversee projects related to infrastructure upgrades, building management systems, and new facility implementations, ensuring timely and budget-compliant completion.
You will support daily office operations, manage vendor relationships, and implement energy management strategies to enhance efficiency and reduce costs.
Additionally, you will monitor space utilization, plan office moves and manage the lifecycle of building equipment and systems.
Your role will be also to develop and implement employee well-being services, oversee service contracts, and ensure high standards for reception and front-of-house management.
Collaborating with the Security Manager, you will ensure compliance with security protocols and manage access control.
Moreover, you will support in conducting regular checks, and address workplace hazards promptly to ensure compliance with health & safety regulations.
Supporting the Workplace Manager, you will manage the workplace budget, oversee expenditures, and ensure cost-effective solutions for office supplies and equipment.
You will plan and budget for building-related expenses, aligning with the annual commercial year budget.
On top of that, you will maintain records related to facilities management, including contracts, services, and compliance documents.
Assisting in preparing reports and updating the Workplace Manager on workplace performance, including soft services KPIs, will be also under your responsibility.
Finally, you will work closely with internal teams to ensure seamless execution of office-related projects and service upgrades while organizing and supporting corporate events and employee engagement initiatives, contributing to a positive workplace environment.
Who we are looking for:
You will bring your educational background in Business administration, Facility & Hospitality Management, or a related field with at least 6-7 years of experience in Facility & Employee Services.
You have strong organizational skills, allowing you to manage multiple tasks efficiently.
Your excellent communication and interpersonal abilities enable you to collaborate effectively with various stakeholders.
Additionally, you are familiar with workplace wellness and employee engagement best practices with a problem-solving attitude.
On top of this, you will bring your proficiency in Microsoft Office with your fluency in English and French.
Ready to make an impact? Apply now!
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.