IT Demand & Portfolio Manager
Job Location: SHANGHAI
Company description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
1. Works in close partnership with the Area & Platform Leaders to shape and prioritize Business needs based on Business & IT Strategy
2. Acts as a true Ambassador of the IT Strategy and the Target Architecture implementation in the China region
3. Promotes local legacy solution decommissioning, minimize investment in local legacy solutions
Main Responsibilities:
IT STRATEGY / BUDGET
• Contributes to the formulation of IT strategy, roadmap and budget of own functional area
DEMAND COLLECTION
• Manages demand lifecycle by partnering with the business to identify strategic initiatives, aligned with the business objectives
• Assesses demand priority level and feasibility (with high level business case when required)
DEMAND IMPLEMENTATION
• Monitors demand implementation, related projects and demand closing, in collaboration with the Project Management
• Provides contributions during the Business BluePrint design phase and verifies that requirements fits the scope defined in the demand management phase
• Assesses, during the UAT phase, deliverables in order to check if they satisfy the Business BluePrint model
• Monitors the quality of the deliverables in the post-go-live
DEMAND ANALYSIS
• Identifies and summarizes business requirements in collaboration with main business stakeholders
• Builds business cases with clear benefits
• Leads the development of functional design in collaboration with Enterprise Architecture & Centers of Excellence for application design
• Identifies and analyzes the impact of services implementation on business processes
• Analyzes and makes recommendations to improve business processes
PORTFOLIO MANAGEMENT
• Facilitates the dialogue between IT and business stakeholders, scoping initiatives and improving planning
• Governs, assures and manages China region’s portfolio demand prioritisation process by which the business selects, prioritises and invests in projects and programmes during the year, and planning for subsequent years
• Engages with IT project stakeholders during the demand-gathering phase to ensure meaningful and efficient debate on objectives, priorities and expectations
• Oversees demand portfolio management, providing co-ordination, reporting and governance over the portfolio of programmes and projects across the region
• Oversees the tracking of strategic portfolio risks / issues / dependencies, assess their impact on the portfolio and take action to minimize.
• Continuously improves the portfolio management based on stakeholder feedback plus best practice principles and methodologies
Who we are looking for:
• University degree in IT or related field is preferred
• 5+ years working experience in MNC on one of more of the following business operations & functions – IT Planning & Governance, IT Demand Management, IT Operations Management, Financial Accounting & Controlling, Business Process Engineering)
• Working Knowledge in Cloud Computing & SaaS beneficial
• Solid knowledge and business understanding of FMCG industry with demonstrated outcomes, achievements in digitalization & business process automation
• Good communication skill to influence and build consensus with senior business partners
• Stakeholder & Vendor coordination experience
• Customer focus and ability for multitasking
• Self-starter and drive for ongoing development
• Advanced level of English, fluent in Chinese
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.