Key Account Manager
Job Location: Praha 5
Company description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
If you’re looking for a role with variety, this is it. As a Key Account Manager your main focus will be to drive sales development across a number of clients. You’ll work alongside the head of Accounts to build brilliant relationships with a breadth of clients define sales strategies, targets, programs, commercial initiatives and promotional policies.
Main Responsibilities:
- Managing and building business relationships with current key clients on the Czech and Slovak market based on knowledge of the client's KPIs
- Conclusion of long-term contracts with clients
- Creation of an internal plan within the set rules with an understanding of the relationships
- Creation of estimates, assumptions and plans for individual clients based on knowledge of the situation and experience
- Elaboration of a comprehensive assessment following the company's strategic plan with the ability to create prerequisites for market launch, specifics of client orientation and respecting processes
- Continuous monitoring of sales trends, relationships and development contexts
- Proactive collaboration with team members and other departments
Who we are looking for:
- Retail experience, min. 3-5 years,
- independent client management (min. participation in annual meetings, contract).
- Proficient knowledge of Czech langueage, very good English
- Dynamic personality with enthusiasm, team player
- Time flexibility (responsibility CZ/SK market)
- Ability to build strong relationships with clients
- Very good negotiation and argumentation skills
- Ability to implement changes and evaluate opportunities and risks
- Very good analytical and data oriented skills
How to be successful in the role and at Ferrero:
We encourage all our people to think creatively to set personal targets and objectives and push new, better ways to work. Employee contribution and engagement at Ferrero is based on the individual, team and organization dimension, so should have the ability to work independently, as a part of the team and be able to build proper relations with stakeholders at all levels. A demonstrable consumer-focused attitude and autonomy in managing relationships will help you in building your position among stakeholders and achieving expected sales outcomes.