Technical Documentation Specialist
Parsippany, NJ
Company description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
About the Role:
Developing standard and production models, continuous monitoring of the production models and adjusting models as needed, in collaboration with all the stakeholders. Support at plant level product Master Data system development in line with central governance.
Hybrid - 3 days in Office
Main Responsibilities:
QUALITY AND FOOD SAFETY
• Ensure all program requirements/standards regarding quality and food safety are implemented, practiced and maintained.
TECHNICAL DOCUMENTATION – MODELS & MASTER DATA
• Maintaining master data & local views of finished product codes and the creation of standard models.
• Create the productive models and make them available to the system. Ensure that the models are fully completed and checked in all their parts (aligned with RDP2 & technical sheets).
• Creation of new packaging codes, scrap codes, and rework codes, & maintenance of master data plant views.
• As required, create models for new recipes in collaboration with local Technologist and Controlling teams.
• As required, request new 729 semi-finish codes through the MDG system.
• As required, request new 768 codes for internal or purchased semi-finish products through RDP1 process in collaboration with Central DPM Tech. department.
• For purchased semi-finish products, complete the details of RDP2 with the information provided by the PFMs, and submit to Central DPM Tech.
• Ensure models are created in adherence to the template logics and harmonization rules.
• Periodically run reports as needed on master data and models.
• Ensure alignment of master data between Ferrero SAP system and distribution center & co-packer for finished product and semi-finish.
• Responsible for correcting errors in models after release and calculation of NORMA (cost variances).
• Coordinates data availability for the budgeting process related to new products.
• Attend regular marketing operations meetings held by each brand team to receive information on upcoming projects.
Who we are looking for:
• 4+ years of experience in Technical Documentation.
• Knowledge of SAP.
• Strong knowledge of Excel.
Skillsets
• Attention to details
• Strong problem solving skills
• Good organizational skills
• Understanding of production lines
• Understanding of packaging materials used
• Understanding of production BOM flow from raw materials to finished product E.g. 760 729 768 772
• Ability to take leadership when there are issues regarding RdP/Technical Sheet/BOM
• Good email writing skills (communication)
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.