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Supply Planner, Pralines/Chocolates

Job Location: ​Parsippany​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The Supply Planner is responsible for responding to demand and supply changes in a timely and accurate manner, ensuring appropriate safety stock levels are maintained that ensure case fill and freshness targets are met at market and DC level. They work closely with demand planning, customer service, sales forecasting and marketing to ensure customer requirements for product are met. They measure and monitor SC performance KPIs, minimizing destructions and close outs. The Supply Planner is responsible for managing a low/medium complexity portfolio (defined by % of gross sales and complexity of the brand) in collaboration with their Manager.

Main Responsibilities:

Operative plan:
Lead weekly consensus meeting
Provide perspective on supply implications of  forecast changes
Identify critical issues that arise in the consensus meeting that are linked to the freshness and fill rate
Load Operative plan in APO DP

Supply Availability:
Review latest criticality report distributed to the business
Answer/update supply issues, any potential freshness issues
Discuss upcoming promotion and launches and transitions plans (phase in/phase out including discontinued items)
Develop and agree on action plan regarding critical issues, packaging availability /liability
Check coverage market level and physical coverage at DC

Production plan:
Review production proposal and provide feedback if the production requires adjustment ensuring that coverage (days of supply) is on target.
Liaise with area operating planning regarding production updates and related issues
Generate production requests (short term and long term) based on latest operative plan, demand insight, ensuring target days of supply.
Generate and distribute weekly stock coverage/ availability reports to stakeholders
Manage frozen forecast production for promo and seasonal item that happen on time and in full
Work with plants and quality in order to manage frozen production.

Re-packing sites:
Work on priorities with the different repack sites
Manage bulk availability and coverage
Manage production requests
Definition of the production plan for the third parties copacker site

Transportation and Warehouses:
Communicate to the overseas plant the shipment split to Warehouses
Interact with Warehouses for frozen requirements
Communicate container priority to Warehouses and transportation
Risk file generation and minimize destructions and close out

Strategic development:
Analyze past years statistical data in order to set parameters for next fiscal
Validate/Update Monthly Operating Targets determined by management
Seasonal retro planning to insure CRAD
Develop bulk disaggregation according the BOM to ensure business totals are correct
Analyze Key Performance Indicators (KPI) and report for a specific brand vs set targets, such as Case Fill Rates and Shorted Rates, Freshness, Stock Coverage, etc.

Who we are looking for:

  • Bachelor’s degree in Supply Chain, Industrial Engineering, or related fields.
  • Experience working as Production, Demand or Supply Planner in similar business for several years and/or in complex environments (import, export, multiple repacking sites and multiple plants and DC’s network)
  • Knowledge of import/export and overseas challenges (lead times/customs/ transportation requirements etc)
  • Knowledge of repacking and co-packing processes – management multiple repacking sites
  • Experience in CPG industry
  • Advanced knowledge of Microsoft Office (Word, Excel).
  • Advanced knowledge of SAP / APO systems or similar.
  • Knowledge of and experience working with project management principles and tools.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 


Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.