SAP Solutions Specialist

Job Location: ​Chicago​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

We are looking for a SAP Solution Specialist with SAP Trade Management experience to join our growing team! The CoE Trade Solution Design & Test CRM role contributes to align local application landscape on business requirements to improve business effectiveness and Global IT savings within the IT organization.

This role will function as a liaison between Sales & Marketing business partners and the IT organization to provide technical solutions to meet business requirements. Absorbing Ferrero specific processes, as well as functional expertise in the full suite of applications supporting those processes. This role will also bring industry specific processes and functional knowledge, as well as best practices into the development of technical solution design for the SAP TMA initiatives, especially in the SAP Trade Promotion Planning Management (TPPM), Trade Claims Management (TCM), Trade Fund Management (TFM), Customer Business Planning (CBP) modules, and Advance Trade Management Analytics (ATMA), along with TPM reporting.  
 

Main Responsibilities:

•    Recognized as a subject matter expert capable of translating business needs into functional and technical requirements as well as to provide specialized 3rd level support
•    Ensures the implementation, roll out and continuous enhancements to Trade Management applications
•    Anticipates business and IT needs to ensure long term operation of current solutions and to prevent issues approaching application end of life
•    Is an active member of the Global Trade Platform IT Team and proactively provides recommendations to support the Platform strategy.  Inherently supporting the western hemisphere, specifically the American Region (North/Central/South America)
•    Participates in projects requiring Trade Management platform expertise representing the Platform and reporting to a Project Manager
•    Demonstrate and explain TMA functionality to end users
•    Prepares comprehensive test plans for introduction of new applications or functionality to ensure expected outcomes and to minimize risk of business disruption
•    Documentation of the TMA solution
•    Safeguards the system change requests adhere to the Group Global template and Change Control guidelines and do not break existing configuration and custom programs
•    Preserves existing applications are performing to service levels, utilized, at relevant versions and meeting Group security and audit requirements

Who we are looking for:

•    Bachelor’s degree in Information Technology, Management Information Systems, Business Administration, or related field
•    Minimum 3-5 years of prior work experience in SAP, specifically Trade Management experience
•    Hands-on project experience in latest SAP TMA (Trade Management) covering technical/functional Skills for End-to- end configuration and customization SAP CRM, CBP, TPM, ATMA, Funds management, Pricing, Claims and Settlement
•    Communication skills across multiple organization levels, including Senior Leadership teams
•    Ability to lead, manage and provide guidance to team members
•    Ability to grasp business requirements and translate into technical concepts, think independently, and take the initiative required to resolve issues in a team structure

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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