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eCommerce Digital Media Manager

Job Location: ​Parsippany​, NJ

Company Description:


Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

Diversity Statement:


Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:


The eCommerce Media Manager will be a part of an exciting and transformative eCommerce team within Ferrero USA. This is a newly created position in a high-visibility team within the organization. The eCommerce Media Manager will support the eCommerce Media Lead with search media and content management. In this role, he/she will work closely with brand marketing, sales channel leads and other cross-functional partners to facilitate optimal media strategy and tactics in partnership with our agency teams.

Main Responsibilities:


  • Work closely with agencies to build Search plans for everyday & seasonal campaigns on retailer.com
  • Educate agencies on brand objectives and customer priorities to stay aligned with internal goals
  • Ensure alignment to strategic objectives and focus on maximizing ROAS and performance KPIs
  • Build a Test & Learn program and repository of best practices to establish a gold standard of Digital Media execution within Ferrero
  • Familiar with Amazon Advertising, Walmart Media Connect, KPM, Instacart & Roundel UIs
  • Assist with eCommerce Content management needs across platforms including Salsify, Amazon Vendor Central, Walmart Item 360 and Target Pipeline
  • Serve as an internal Digital Media expert to champion and advocate the importance of eComm via continued education and knowledge sharing
  • Monitor and analyze competitor/external activities on digital-centric initiatives (innovation/communication) identifying best practices 
  • Utilize content monitoring tools to perform content audits allowing for optimization requests and alignment to brand content strategy
  • Build a strong partnership with Brand teams to keep them aware of upcoming campaign launches, ongoing performance and media results 
  • Incorporate Global office guidelines into executions to remain consistent with other markets and Ferrero standards

Who we are looking for:


  • Bachelor's degree required; Master’s degree is a plus
  • At least 3 years of digital marketing experience in eCommerce; including launching and optimizing Search campaigns on retailer.com (Amazon, Instacart, Walmart etc.)
  • CPG industry experience a plus
  • Knowledgeable on how to create, test, optimize digital content and experience leading media agencies and retailer media teams
  • Must have team-management experience or agency-management experience to be successful in this role
  • Must have experience working with a product information management system (e.g. Salsify or website CMS) and content management tools (e.g. Profitero)
  • A strong performance driver with performance marketing mindset to maximize efficiency using innovative approaches
  • Strong story-telling ability to make recommendations and steer decision making via education/knowledge sharing
  • Passion for Digital Marketing and eCommerce

How to be successful in the role and at Ferrero:


Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 


Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.



Nearest Major Market: New York City
Nearest Secondary Market: Newark