HR Manager, Commercial
Job Location: Parsippany
Company description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
About the Role:
At Ferrero, we believe that every employee is key to the success of the company, and it is our collective energy that allows us to grow our business and explore new frontiers. Within the US, our Commercial Human Resources team is dedicated to continuing to push this mission through our cyclical HR processes, strategizing with our function leaders, initiating new employee experiences, and more. The position will assist the North America HR Commercial team with M&A activities, support and lead HR projects across the Commercial function and be the HRBP for the CBO office. The position will report to the HR Director and be based in Parsippany, N.J. This position will be onsite 3 days a week and 2 days remote.
Main Responsibilities:
Employee Relations:
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Works with the business to identify performance gaps for employees/teams and provides applicable trainings/internal connections that will support closing these gaps.
• Manages all Performance Improvement Plans (PIPs) by supporting line managers on discussions, employees on actionable items for improvement, and meeting legal requirements.
• Strategizes with management and employees to improve working relationships, build morale, and increase productivity and retention.
• Manages and resolves complex employee relations issues - conducts effective, thorough and objective investigations.
Project Management:
• Responsible for the development and planning of the Commercial HRBP related projects, ensuring: adherence to plan, risks/issues management, stakeholders involvement and status updates to Steering Committee
• Coordinates all the workstreams of the project, ensuring best practices sharing across teams
• In charge of developing the Change Management Plan with appropriate involvement from all stakeholders
HR routine:
• Plans, lead, direct, develop and coordinate policies, activities, and staff of the immediate team, ensuring compliance and implementation of the organization’s mission and talent strategy.
• Manages and facilitates performance cycles across all teams under scope, ensuring consistency in application of the process and probing when necessary.
• Manages and facilitates succession planning sessions, utilizing outcomes throughout recruitment processes to support retention and employee career experiences.
• Facilitates Salary Review processes with Line Managers while staying within budgetary limits and ensuring internal equity across the Commercial organization.
• Analyzes all performance, succession planning and salary review data to ensure fairness against D&I initiatives.
• Reflects and strategizes on all HR-related processes through analysis and discussions, to find gaps in current process and provide solutions that would best work for the business.
• Supports the business by being an advocate of their needs through recruitment, regrading of roles, budget and headcount planning.
• Supports company-wide and local feedback survey launches, analyzes data that’s available and provides paths for applicable solutions.
Leadership Support:
• Identifies underlying issues through conversations and provides feedback/possible solutions.
• Gains confidence and trust from leadership and teams through honesty, integrity and authenticity.
• Anticipates HR-related needs on teams and brings awareness to leadership before needs turn into engagement issues.
• Seeks to understand functional roles, team interactions, and initiatives to best support teams through recruitment processes, ad-hoc requests and provide best solutions.
• Highlights external HR trends to leaders for awareness.
• Close partnership with all channels/client groups to understand the business and drive strategic HR change if needed.
Who we are looking for:
• A minimum of 5 years of relevant knowledge, resolving complex employee relations issues and providing consultative guidance to management.
• Working knowledge of multiple human resource disciplines. Including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state employment law.
• Experience partnering with sales and marketing functions within the consumer goods industry is a plus.
• Experience working with global business partners.
• Bachelor’s Degree
• M.B.A./M.S./M.A. preferred
• Strong business acumen and analytical abilities
• Executive presence and ability to influence at varying levels across the organization
• Ability to build a consultative relationship with senior level managers and a collaborative working relationship within the HR team
• Strong accountability problem solving and innovative thinking
• Excellence communication skills
• Ability to find the correct balance between demand and capacity within establishing priorities for the organization
• Strong time management skills and the ability to handle multiple priorities in a matrixed environment
• Ability to collaborate across the HR department, by sharing best practices, recent learnings, external trends and working together on HR related projects.
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.