Operations Manager

Job Location: North Canton, OH

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

The Operations Manager (UGP Manager) is responsible for directing and managing the day to day efforts of the production employees in the plant to ensure attainment of all operational goals in the Plant.  You will be responsible for promoting and enforcing all company guidelines, policies and good manufacturing practices (GMPs) pertaining to all facets of the business, including food safety and health and safety.

Main Responsibilities:

  • Manages activities of the day to day production of finished goods including both processing and packaging to ensure smooth, efficient plant operation.

  • Adheres to budget and cost control practices while meeting scheduled production expectations

  • Provides guidance, support, and coaching assistance as appropriate to all employees, maintaining consistent application of disciplinary procedures.

  • Analyzes and recommends improvements or modifications including capital expenditures to upgrade and improve the overall plant operation in terms of cost, efficiencies, quality, safety and sanitation.

  • Collaborates with maintenance, planning, and quality leadership to maximize the plant’s effectiveness.

  • Drives continuous improvement in all aspects of the operation with a focus on safety, food safety, and Lean manufacturing criteria

  • Respect and enforce internal quality, hygiene, HACCP and environmental rules

  • Participates in the development of the long range business plan and ensures implementation through the Production Supervisors, Team Leads, and all hourly associates.

  • Ability to inspire others, foster inclusivity, and drive initiatives that align with the organization’s vision. 

Who we are looking for:

Experience:

  • Bachelor’s Degree in a Business discipline or equivalent work experience
  • In depth knowledge of food processing, packaging, quality and safety standards
  • Strong leadership ability and decision-making skills
  • Three years of plant operations supervisory experience in a manufacturing environment including both hourly and salaried personnel
  • Experience with SAP, Maintenance Management Systems, and employee timekeeping systems preferred
  • Ability to use analytical skills to drive out costs and waste
  • Food & Beverage Sector is a preference
  • Understanding of lean manufacturing principles

Skills:

  • Result oriented and problem solver
  • Team player
  • Project management

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.