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Customer Business Development District Manager

Job Location: ​Ningbo​



Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

About the Role:

Main Responsibilities:

Business Management:

Ensure the achievement of the defined sales target in terms of turnover, ANP, obs and quality aspects, abiding to Ferrero guidelines

Forecast the business in terms of stores sell- in, sell- out, stock and resources (Promo, PG, Decoration, ANP)

Ensure the execution of the activities established from the Marketing, Trade- Marketing in terms of brands, distribution and visibility  (shelf-planogram, 2nd placement guideline, check- outs)

Ensure the execution of the Key Account agreements (Customer HQ) at store level

Analyze  and control business data/ results and define improvement initiatives

Plan the routing of Sales Representative and Merchandiser and ensure conformity by Sales Representative

Coordinate with Merchandiser Supervisor the deployment of Merchandisers in the field

Communication to other departments in terms of improvement, problems and suggestions of the team

Lead periodical meetings with the team to share market/ business information

Back check of SR visits

Distributor Management:

Implement the selection process

Defines with distributor the level of service expected (business model, dedicated vs shared sales force, KPIs etc) and monitor the actual outcome

Manage the performance evaluation process

Review contract

Control quality of warehouse (facilities, temperature, humidity, pest control, FIFO ...)

Manage the inventory in alignment with field (DSM)

Ensure the availability and reliability of DMS- data

Lead and coordinate the forecasting process for sell- in and sell- out of the distributor.

Coordinate the overall city ANP- tracking process and claim management

Managing the daily interaction interfacing DSM with the distributor

People Management:

Induction and education of new Sales Representative

Lead the performance evaluation of the Sales Representative

Permanent coaching and individual evaluation and development of the knowledge and selling skills of every team member

Motivate the team member to achieve the company targets within a professional working environment

Participate in process of recruitment and selection

Support the Sales Representative

Other tasks assigned by line manager or company



Who we are looking for:

1: Excellent computer skills particularly in Excel, Power Point, Word

2: CET 4 level in English listening, speaking, writing and translation.

3: Have trainings in related fields as Sales skills; negotiating skills

4. Have great Logical thinking, have a good understanding of company policies and effectively deliver the policies to subordinate.

5. Organization ability and team management

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.