Raw Material and Packaging Food Safety and Quality Manager
Job Location: Manisa
Company Description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
We are looking for a Raw Material and Packaging FSQ Manager to join Ferrero's dynamic and international team. This role involves overseeing and managing quality processes for raw and packaging materials, including supplier qualification, quality requirements, issue management, KPIs, and reporting, all in line with Ferrero's policies. Based in Manisa, this position reports managerially to the Region Food Safety and Quality Manager and professionally to both the FSQ Raw Material Area International & APAC-MEA Coordinator and the FSQ Packaging Area International & APAC-MEA Coordinator.
Main Responsibilities:
Suppliers Qualification and Vendor List Management
• Qualify suppliers through on-site, remote, or documental audits
• Prepare audit reports, including CAPA and checklists
• Assist in scouting and selecting raw and packaging suppliers at the regional level by conducting preventive inspections
• Review technical specifications and tolerances in collaboration with central functions and subject matter experts, adhering to FSQ guidelines
• Monitor suppliers' quality performance and manage improvement action plans
Raw & Packaging Materials Quality issues Management
• Serve as the point of reference for any issues related to raw and packaging materials within the region
• Manage quality issues throughout the supply chain, acting as the liaison between Ferrero's internal structure and suppliers
Projects Development
• Oversee industrial trials for regional alternative raw and packaging material suppliers in collaboration with PFSQM (Plant FSQM), Plant technologists, and suppliers, focusing on food safety, quality, and industrial performance
• Manage specific projects aimed at improving the safety, quality, and de-risking of raw and packaging materials, as well as regional food safety and quality, in collaboration with suppliers and internal stakeholders
Who we are looking for:
• Bachelor's degree in food science or a related field (e.g., Food, Chemical, Microbiology, etc.)
• Preferably 10+ years of experience in the food industry
• Strong knowledge of GFSI-approved standards (FSSC, BRC, etc.) and National and EU Food Safety regulations
• Solid understanding of processes, production, development, and information systems within the category
• Familiarity with International Environmental & Safety Standards (e.g., ISO 14001 and ISO 45001) and local safety/environmental regulations
• Proficient in supplier/repacker/copacker auditing
• Preferred certifications: GFSI, HACCP, and RCA/CAPA techniques
• Excellent problem-solving and interpersonal skills
• Proactive and strategic thinker
• Fluent in both written and verbal communication in English and Turkish
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.