FSQ Systems and Copacking Responsible
Job Location: Manisa
Company Description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
At Ferrero, we prioritize quality in everything we do. To ensure we meet our high standards and maintain consumer trust, we emphasize safety and traceability. We are currently looking for a Food Safety and Quality Systems & Copacking Responsible for our Manisa location, a crucial role within the Ferrero Quality Organization.
If you believe you have the qualifications listed below, please click the Apply button now!
Main Responsibilities:
- Ensure the Plant Quality System remains efficient, effective, and focused on food safety
- Establish rules and best practices based on Ferrero Group guidelines and external standards
- Define sanitation, GMP, HACCP, and pest control activities to maintain sanitary conditions in the workplace
- Organize and oversee internal and external monitoring to ensure proper application of work instructions
- Maintain and prepare quality-related certifications such as ISO9001, FSSC 22000, BRCGS, and others required by customers or local authorities
- Plan and execute internal audits
- Monitor Quality KPIs and collaborate with the plant manager, plant team, and Central Departments on action plans
- Draft manuals and procedures and manage plant quality documentation
- Supervise external contractors impacting the Plant Quality System, including pest control, cleaning, and calibration
- Update HACCP plans using risk analysis methods and coordinate the food safety team
- Conduct training in food safety, GMP in production, PRPs, and act as an auditor
- Manage traceability in the factory and coordinate required simulations
- Oversee 3PM activities, ensuring continuous quality in Industrial Supply Chain warehouses, ancillary services (e.g., transport, tank washing), and Industrial Co-packing sites. This includes managing qualitative issues, conducting periodic inspections
Who we are looking for:
- Bachelor's Degree
- Preferably 4+ years of experience
- Strong understanding of ISO 9001, FSSC 22000, ISO 19011, and BRCGS requirements, along with familiarity with production techniques and quality standards in the food industry
- Proficient in SAP QM module and Microsoft Office applications
- Experience in internal auditing of Quality and Food Safety Management Systems
- Excellent communication skills and analytical thinking
- Fluent in both written and verbal English and Turkish
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.