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Global eCommerce Acceleration Specialist

Job Location: ​Luxembourg​
Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

About the Role:


For our Ferrero Head Quarters in Luxembourg we are currently looking for a Global E-Commerce Acceleration Manager to be a primary change agent to drive the acceleration and and long-term growth plan of our eCommerce business.  The person should act as trusted partner for the local markets in terms of strategy development, tailored acceleration plans and capability building. He/she should partner on local execution and driving profitable growth and support transformational projects to accelerate our eCommerce maturity and help codify these to ensure a scalable and sustainable development. Moreover, the person should partner with key functions (e.g. Operations, IT, Finance, HR) to integrate eCommerce in their strategies and integrate eCommerce into the DNA of the wider organization.

Main Tasks:


  • Supporting the Head of E-Commerce to create/keep evolving a compelling eCommerce Vision and Strategy for Ferrero that is aligned with all key stakeholders;
  • In partnership with the local market E-Commerce Heads, supporting the design and implementation of local E-Commerce strategies, aligned with Global E-Commerce strategy;
  • Developing tailored acceleration plans for all wave 2 markets (Canada, Russia, South Korea, Australia, Gulf) to drive capability development in partnership and following through implementation;
  • Deploying codified capabilities (guidelines, playbooks, ...) in all wave 2 markets;
  • Championing the use of a standardized set of ecommerce tools and processes that the local market teams can effectively deploy throughout their organisations.
  • Supporting the senior E-Commerce Acceleration Manager in developing an integrated technology roadmap for E-Commerce in order to maximize the speed and development of the IT capability in our organization including wave 2 markets;
  • Supporting the senior E-Commerce Acceleration Manager in the session based performance management and the follow-through of the E-Commerce boost plan implementation;
  • Partnering with the Ferrero University team to deliver relevant trainings for the accelerated developments in ecommerce and digital;
  • Highlighting any issues with compliance and accountability across areas / markets / functions and flag duplications.


Who we are looking for:




  •  BSc or MSc in Management, Economics, Engineering or related;
  • At least 6 years of experience;
  • Experience in E-Commerce is mandatory;
  • Previous experience in FMCG is a plus;
  • Ability to manage and prioritize multiple projects within scheduled timelines;
  • High flexibility and result orientation;
  • Strong communication skills;
  • Excellent team working skills;
  • Curiousity and willingness to learn;
  • Capabilities to influence key functions & stakeholder;
  • Project management skills;
  • Proactive attitude.




  • Fluent in English, any other language is a plus.


IT Skills:


  • Excellent skills in MS Office (especially PowerPoint and Excel);
  • Knowledge of E-Commerce tools is considered a plus.
How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.