Procurement Service Centre Co-ordinator
Job Location: London - Greenford / Alfreton
Job Location: London - Greenford / Alfreton
Company Description:
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is revered by generations around the world. The secret to our global success? 40,000 devoted employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
Join our dynamic team and take the lead in ensuring seamless business continuity! As our Procurement Service Center Co-ordinator, you'll be at the forefront of orchestrating all procurement transactional activities and key administrative duties across various categories. Dive into the heart of our operations, working collaboratively to keep our processes running smoothly. Utilise cutting-edge dashboards and data analytics to monitor performance and provide invaluable insights to support our front-office team.
If you thrive in a fast-paced environment and have an aptitude for turning data into actionable strategies, this is the opportunity you!
Main Responsibilities:
You will play a pivotal role in facilitating the PR workflow, ensuring clarity in information, and collaborating with requestors when needed. Additionally, you will assist Buyers and Procurement Category managers in contract and price list creation.
Managing relationships with stakeholders (such as Business Partners, Category Managers, and Area/Region Procurement) and handling any emerging issues through proper escalation processes will also be part of your responsibilities. You will drive innovation in processes, working with relevant tools and IT, to foster continuous improvement and enhance efficiency.
In this role, you will monitor requisitioning and order management procedures while facilitating the coordination of purchase order creation and related activities. You'll manage discrepancies, implement guidelines, and optimise workload distribution.
You'll provide guidance to the team, manage external teams such as the Supplier Enablement Team, and coordinate vendor master data processes. Your attention to detail and proactive approach will ensure smooth procurement operations and adherence to best practices, contributing to overall efficiency and success.
You will be responsible for ensuring the overall performance of the Procurement Service Center, monitoring key performance indicators (KPIs), service level agreements (SLAs), and other relevant metrics. Additionally, you will conduct spend reporting and data analytics to provide valuable insights and support to the front-office team.
Your role involves managing assigned personnel, ensuring adherence to Group values, promoting motivation, diversity, and competence development. You'll facilitate effective communication through line managers and recruit, manage, coach, and develop your team. Additionally, you'll oversee professional development, evaluating individuals and proposing growth initiatives. Your leadership will foster a high-performing and inclusive team environment.
Who we are looking for:
Your excellent knowledge of procurement processes will be an invaluable asset, ensuring smooth operations and informed decision-making. Your talent for identifying and resolving discrepancies, coupled with a proactive approach to problem-solving, will drive continuous improvement and efficiency within our procurement team.
Your meticulous attention to detail will guarantee the accuracy and quality of our procurement operations, maintaining high standards and mitigating potential risks.
Familiarity with SAP systems is essential for navigating procurement processes and systems efficiently. A high level of proficiency in Excel is necessary for data analysis, reporting, and other essential tasks to allow you to effectively assess and address evolving circumstances.
Your ability to communicate effectively will be vital for streamlining workflow, collaborating with requestors, and nurturing relationships with stakeholders. Your leadership abilities will be essential for inspiring and motivating our team, fostering diversity, and promoting an inclusive work environment where everyone can thrive.
Your ability to adapt to changing priorities, technologies, and stakeholder needs will be critical in navigating the dynamic landscape of procurement, ensuring agility and resilience in the face of challenges.
How to be successful in the role and at Ferrero:
At Ferrero, our dedication and focus on consumers, quality, and care drives everything we do. As a member of our team, your commitment to placing consumers at the forefront of your work is paramount. Your skills and aspirations will be cherished and nurtured, and your contributions will make a lasting impact. Together, we will continue to push boundaries, innovate, and raise the bar in the confectionary industry.
Join us on this rewarding journey, where the satisfaction of our consumers and the pride in our craftsmanship fuel our success.