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Commercial Warehouse Manager

Job Location: ​McDonough, GA (Atlanta)

Ferrero is anything but ordinary!

Ferrero is a global company that is privately owned by the Ferrero family.  The company has grown from the small Italian confectionary shop in Alba, Italy to become the third largest confectionary manufacturer in the world, producing famous market-leading brands such as Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Joy®.

With new innovations and exciting expansions plans in place, there has never been a better time to join the Ferrero Group and be extraordinary with us!

The Commercial Warehouse Manager is responsible for the management, continuous improvement, and quality compliance of the McDonough, GA distribution center.  This individual will ensure the achievement of expected service level, by properly managing stock and distribution costs.  They will be instrumental in the development and implementation of strategies and process changes to improve supply chain efficiency and control costs while ensuring the optimization of the logistics network. This position will be based in McDonough, GA and reports to Commercial Logistics Director, USA in Parsippany, NJ.

Main Responsibilities:

Warehouse Management:
• Manage all aspects of the relationship of 3PL partners to deliver Ferrero quality, safety, service and cost goals
• Proactively manage the 3PL KPIs against industry benchmarks and actively drive logistics performance towards best-in-class levels
• Continually evaluate Ferrero 3PL partners against company standards
• Work as the point of contact between Ferrero Customer Service and Ferrero DCs to help ensure best in class operations
• Manager RFP process for the selection of new 3PL partners
• Prepare warehouse budgets
• Proactively forecast and manage warehouse capacity constraints in peak season and work with Supply Chain teams to avoid disruptions in the Ferrero supply chain
• Ensure 3PLs are always on target for out-bound expectations
• Inventory control, including daily reconciliation and cycle count activities
• Manage material master data requirements between Ferrero and DCs

Supply Chain Support:
• Actively manage any optimization projects, including IT improvements
• Support Customer Service, Sales & Planning to meet urgent delivery requests from customers and monitor expectations
• Work closely with Customer Service and Planning teams to provide transportation and warehousing solutions to improve our service to our customers while effectively managing costs
• Support all month end activities to ensure Ferrero supply chain is delivering targeted results
• Point of contact for recall procedures

Who we are looking for:
  • Thorough understanding of warehousing and distribution operations, budgeting and management
  • At least 10 years of Supply Chain work experience, with at least 5 of those with a focus on Warehouse Management
  • Understanding of development of appropriate KPIs
  • Skilled in relationship management with vendors to drive continuous improvement mindset across the supply chain
  • Ability to support day to day operations while completing key projects and analysis
  • Strong knowledge of advanced analysis techniques such as Excel (vlookup, pivot tables, Macros)
  • Bachelor’s Degree in logistics or business
  • Proficiency with SAP computer systems


Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Nearest Major Market: Atlanta