Incoming Quality Specialist

Job Location: ​Franklin Park​

Franklin Park, IL

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

•    The Incoming Material Specialist is a key functional position in Ferrero Quality and Food Safety Organization responsible for managing quality control of incoming materials and ingredients.  
•    The individual in this role will be responsible for coordinating quality controls on incoming packaging, semi-finished and raw materials, in accordance with group guidelines, reporting directly to the Incoming and Lab Supervisor. 
•    Assuring the availability of the raw, semifinished, and packaging materials for the whole plant.
•    Ensuring compliance with all programs and continuous improvement involving the incoming material processes.
•    Responsible for Food safety management system for the internal warehouse.
•    Responsible for management of all non-conformities - Food safety or quality in the warehouse, production or 3rd party warehouses related to incoming materials.
•    Responsible for NC management for the incoming deviations and suppliers’ audits; Collaborate with internal involved stakeholders and external providers in the application of preventive / corrective action to solve the NC; Escalate the major/critical NC.
•    Responsible for assuring the Ferrero Quality system is implemented in the external warehouses and responsible to manage the audit program. 
•    Responsible for the management of hold and release program for the raw, semi-finished and packaging materials.
•    Management of any projects related to incoming or receiving processes.

Main Responsibilities:

•    Ensure execution of sampling based on criteria defined in the FQD material specification sheets and related to the classification of the suppliers (frequency). 
•    Coordinate the execution of the Internal and external sampling based on SAP sampling plans, according to sampling methods and safety prevention regulations.
•    Management of the disposition of the materials record’s good movements on SAP (e.g., stock for quality controls / locked stocks / stock on behalf of third parties). Assure the availability for the production schedule.
•    Management of non-conformities in incoming, semi-finished or in production related to materials according to Ferrero procedures.
•    Ensure that all incoming materials are inspected and stored in the opportune condition, according to the group and local procedures. 
•    Monitor quality analyst activities effectiveness; ensure the coverage of the sampling and inspection activities in coordination with supervisor. 
•    Ensure release of incoming materials after quality testing as per minimum requirements. 
•    Collaborate with central team to define KPI and report the required information to allow the Vendor Rating.
•    Together with the Lab Supervisor, making final decisions on the disposition of the non-conforming materials depending upon the level of severity.
•    Communication of non-conforming deliveries to the internal and external parties involved.
•    Participation during audits and management of corrective/preventive action implementation.
•    Provide information requested by central departments (FQD etc.).
•    Support all warehouses (internal and external) in case of non-conformities.
•    Support with development of quality solutions according to group guidelines for warehousing and transportation.
•    Responsible for the audit program for the external warehouses and follow up for the action plan and closure.
•    Ensure all program requirements/standards regarding quality and food safety are implemented, practiced and maintained. 

Who we are looking for:

•    B.S. Degree in microbiology, Food Science or closely related field.  
•    Knowledge of Good Manufacturing Practices, FSMA and HAACP strongly preferred.
•    Knowledge of raw materials and packaging materials used in the food industry such as mono or multi-layer films, paper, cardboards.
•    Knowledge of instruments and methodology for quality inspection for incoming materials (raw materials, packaging and semi-finished products).
•    Knowledge of statistical checks and sampling methods.
•    Excellent organizational skills.
•    Excellent interpersonal skills.
•    Knowledge of Ferrero’s products and Quality and Food safety standards.
•    Ability to conduct presentations and training sessions.
•    Strong communication skills in a multi-cultural environment.
•    Proficient in MS office suite applications and SAP.
•    Quality Assurance experience in a food manufacturing environment

Compensation Data

The base salary range for this position is $58.000 - $70,000 annually.  Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits. 
 

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.