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Quality Certification & Implementation

Job Location: ​Luxembourg
Job Location: Findel

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

About the Role:

For our Ferrero Headquarter in Luxembourg, we are currently looking for Quality Certification & Implementation.

He/She will ensure that all necessary quality certifications (and related activities) are in place and will act as central focal point towards external authorities (e.g. ISO).

Main Tasks

  • Be responsible for Group Quality certifications such as ISO 9001, FSSC 22000, RSPO, UTZ, Organic;
  • Be the main point of contact for External Certification Bodies, Contract Definition, Liaise with Sites and Group Quality function orther functions (e.g. Procurement, Marketing);
  • Coordinate Quality Central Audits in order to ensure that all necessary information is readily available by each function;
  • Be the Group’s reference as support for all certifications by being the support for local needs, coordinating the contract with the certification body in terms of possible integration);
  • Support of issue resolution coming from Central/Site Internal and External auditing and overall monitoring practices;
  • Monitor local quality certifications and collect final reports to ensure information;
  • Track and trend audit information in order to trigger continuous improvement;
  • Annually draft and lead quality reviews, customer satisfaction (in compliance with certification’s requirements);
  • Periodically draft and coordinate level of service provided by plant to the stakeholders (Business Units);
  • Keep business and stakeholders timely informed about new certifications / updates to existing certifications;
  • Provide tailored advice and solutions for business on Certifications’ terms;
  • Responsible for implementing new Certification Standards within the business.
Who we are looking for:


  • Master Degree in Food Quality, Quality Certification, Food Law,Sustainability, Audit technique, Agriculture or any other related fields;
  • 3-5 years of experience in Food Quality in a multinational environment;
  • Experience in quality certification, and in a certification organization;
  • Work experience in food companies or international certification agencies (i.e. Bureau Veritas, SGS, DNV GL.);
  • Knowledge of:
    • Food Safety and Food Law (GMP, HACCP, etc.);
    • ISO Certification Scheme (ISO 9001 and FSSC 22000, ISO 19000, etc.), Private Certification Scheme, Organic Certification;
    • Sustainability Certification schemes (RSPO, UTZ, Rainforest Alliance) will be greately valued;
  • Result-oriented, problem solving and attention to detail;
  • Excellent communication and relationship skills across different hierarchical levels;
  • Coordination and managing skills;
  • Influencing skills.


IT Skills

  • Excellent knowledge of Microsoft Office.



  • Advanced proficiency in written and spoken English;
  • Any other European language (i.e. Italian and/or Spanish and/or French) will be considered an asset.


How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.