Pastry Chef Assistant - Bakery

Job Location: ​Chicago​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.


Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

About the Role:

The Ferrero Innovation Center represents a breakthrough in innovation within the world of sweet products, including bakery items, cookies, and healthier snacks like energy bars and protein bars. It is a laboratory where new products are conceived, baked, and tasted, a place where novel ingredients and raw materials are meticulously studied and blended to meet high-quality standards. It is a space where a creative and scientific approach is the key to bringing innovative products to life.
The Innovation Center is in Chicago and consists of a small multicultural team, but it’s expanding! The company is linked to the Ferrero Group and our team collaborate with all the Ferrero labs and plants in the world.
You will work on the development of new products, to fully meet different internal needs and requirements such as those related to the market, sensory attributes, quality, technology, etc. You will report to a Food Technologist. 

Main Responsibilities:

•    Create and produce pastry food products while ensuring precise recipe instructions.
•    Manufacture the samples needed for tasting session and physical-chemical tests.
•    Ensure the timely and efficient execution of all laboratory tests in line with project development.
•    Record and analyze data. 
•    Present product results to colleagues
•    Investigate and test new equipment and ingredients.
•    Understand the manufacturing processes for each food application (which may involve visiting factories)
•    Participate in development and execution of potential products and ideas for tasting and samplings. 
•    Contribute ideas and concepts to initiate or advance food projects.
•    Under the guidance of the Food Technologist, develop food prototypes, as needed, for the range of products based on the company’s food technology.


Who we are looking for:

⦁    Ability to make use of new technologies / raw materials to create new flavors. 

⦁   1-3 years of experience making pastry products from chocolate to bakery goods. 

⦁    Willing to work with semi-industrial equipment in a laboratory environment.


How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Strong analytical mind, attention to details on one hand, and ability to cooperate with employees at all levels and great organisational skills on the other, would be key to success.  Employee contribution and engagement at Ferrero is based on the individual, team and organisation dimension, so you should have the ability to work independently, as a part of the team and build good relations with stakeholders at all levels.  Being flexible and dealing with a dynamic working environment as well as the ability to embed new knowledge and skills in existing competencies will definitely help you to become high performer here. 

Nearest Major Market: Chicago