Nutella Cafe - Cafe Associate

About the Role:

Love creating memorable experiences and making people smile? Join the team at the Nutella Café Chicago as we prepare for our exciting reopening this June!

We’re growing our team and hiring multiple Café Associates to help bring the energy, warmth, and delicious experience of Nutella to guests from around the world. Whether you’re welcoming customers, preparing food, or helping keep the café running smoothly, you’ll play an important role in creating a fun, fast-paced, and positive environment every day.

No previous café or restaurant experience? No problem — we’ll provide training. If you enjoy working with people, thrive in a team environment, and want to be part of an iconic global brand, we’d love to meet you.

Main Responsibilities:

As a Café Associate, you’ll help create an exceptional guest experience while supporting day-to-day café operations. Responsibilities may include:

• Welcoming guests and providing friendly customer service
• Taking orders and processing payments
• Preparing and serving food and beverages
• Maintaining a clean, organized, and welcoming café environment
• Supporting food preparation, inventory, and back-of-house operations
• Following food safety, cleanliness, and operational standards

About You:

This could be a great opportunity for you if you:

• Enjoy working with people and delivering great customer service
• Thrive in a fast-paced, team-oriented environment
• Are dependable, positive, and eager to learn
• Can work a flexible schedule, including weekends and holidays
• Have a high school diploma or equivalent (preferred)
• Have or are willing to obtain a food safety certification

No previous experience required — training will be provided!

Artificial Intelligence Disclosure

As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

Our Benefits & Perks:

Careers with caring built in - discover our benefits here.

The base salary range for this position is $16.60 - $18.00 per hour. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits, provided you are working at least 30 hours per week.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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