HCo Food Safety & Quality Supervisor
Caprarola (VT) – Italy
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
Reporting to Hco Plant Food Safety & Quality Manager function, the Food Safety & Quality Supervisor will ensure an end-to-end monitoring and management of Food Safety and Quality processes related to the hazelnut semi-finished products for B2B and Affiliates: Raw Materials / Semi-finished Products / Packaging in accordance with the referent perimeter.
Main Responsabilities:
Ensure FS&Quality and technical documentations are up-to-date
Managing Raw Materials for Semi-finished Product/Packaging controls according the control Plan/B2B specifications/Quality&FS requirements
SAP material codes creation and maintenance
Ensure the implementation, validation, monitoring of the HACCP system in the semi-finished department
Take part in the qualification of the packaging suppliers for semi-finished products and B2B usage and audit reporting
Contribute to monitor packaging suppliers’ quality performance, managing and monitoring food safety NC and initiate necessary corrective actions
Edits Quality Packaging Suppliers Evaluation and maintains Vendor list
Manages FS&Quality issues along all value chain
Manages customer complaints, claims, NC
Ensures that any FS issue/NC arising is collected and improvement actions are taken
Manages product blocking for quality issue and non-compliance reasons
Manages specific projects for improving raw materials/packaging quality and for the development of new products
Manages activities related to the acquisition of new customers and for the implementation of industrial technologies
Take part in the internal audit process
Follow up actions points raised by external and internal FSQ audits
Verification of CCPs, oPRPs, Pre-requisite Program
Contribute to the preparation and follow-up of training with focus on HACCP, GMP and FS procedures, periodically checks of the effectiveness
Who we are looking for:
The successful candidate will be an experienced subject matter expert in ensuring a Food Safety & Quality system based on Group values, motivation, diversity & inclusion, competence development and empowerment. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously.
Required:
• Degree in Microbiology/Biology
• Relevant experience in Food Safety and Quality/Raw Materials/Semi-finished Products
• Strong analytical skills and business knowledge to identify issues and provide potential solutions
• Advanced proficiency in SAP, Microsoft Excel & PowerPoint
• Strong analytical abilities and problem-solving skills, exceptional communicator, strong critical through process, ability to create new solutions
• Fluent in English (any other European language is a plus)
• International mobility
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.