Demand and Supply Planning Manager

Job Location: ​İstanbul​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:


We are looking for a Demand & Supply Planning Manager who will be responsible to oversee the team in creating a demand plan derived from sales and marketing inputs.

You will lead supply planning efforts for all brands across various Ferrero plants by utilizing APO/S&OP  systems. You will be based in İstanbul and report professionally to Region Supply Chain Manager and managerially to Trade Marketing Manager. Your focus will be on maintaining optimal stock levels to meet customer demand while minimizing excess and aging stocks focusing on product freshness and ensuring timely and compliant customs clearance processes in accordance with relevant laws and regulations.

If you believe in your planning skills with your experience, we're waiting for your application!

Main Responsibilities:


  • Manage supply planning activities for both imported & locally produced and copacked products
  • Provide data to Sales, Marketing, Trade Marketing, Customer Services, and Logistics teams to set up organization for future needs
  • Encourage a mindset of Customer Service orientation into the Demand & Supply Planning team/organization
  • Manage effective relationship and communication with internal and external partners such as sales, marketing, customer service, logistics, finance
  • Challenge sales and marketing teams to achieve best reliable sales forecast
  • Follow up KPIs and encourage the team to develop root cause analysis for deviations
  • Align with factories on performance indicators
  • Ensure customs process run at defined limits
  • Follow up performance of customs brokers while maintaining compliance to the laws and regulations

Who we are looking for:


  • Bachelors' degree
  • Preferably 7-8 years of experience
  • Strong analytical problem solving skills with detail-focus
  • Good communication skills and team member
  • Ambitious, confident and able to take initiative
  • Good knowledge of SAP - APO and MS Office
  • Statistical Forecasting tool (Blueyonder) knowledge is a plus
  • Fluency both in English & Turkish

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.