Organization & Improvement Manager - Türkiye

Job Location: ​İSTANBUL​

Company Description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

We are currently looking for an Organization & Improvement Manager – Türkiye to be located in our Istanbul Office as a part of our Human Resources Team. In this role, you will be managerially reporting to HR Director Türkiye and professionally O&I Area APAC-MEA Manager and O&I Procurement & HCo Manager. As a shared function, you will serve both to Ferrero Çikolata and Ferrero Hazelnut companies (HCo) and be responsible at Region/ HCo Türkiye level for the proper operation of the Region/ HCo Model and the development & implementation of organizational Group, Area and Region projects, including organization design, organization development, business improvement, change management and ensuring the deployment of the O&I methodology.


Thanks to this exciting and challenging opportunity, the role offers an exciting journey to shape organizational processes and drive positive change. Be part of a dynamic team committed to excellence! 

Main Responsibilities:

  • Support proactively Region management in identifying and addressing key organizational issues, in line with Group and Area organizational guidelines
  • Define together with the Region Management the organizational strategy for the assigned Region that best support the business strategy, aligned with the Group ones and ensure consistent organizational design
  • Responsible for business process reengineering
  • Maintain organizational design for existing structures
  • Elaborate internal / external benchmarks
  • Engage and approve organizational and management consulting
  • Deploy governance mechanisms at Region / HCo Türkiye level in order to maximize the effectiveness of the new governance
  • Define the organizational evolution plans
  • Prepare and release Organizational Announcements (Group, Function, Area, Region)
  • Define new role profiles and skills needed to support change
  • Support the process / function leader to lead by example
  • Manage the implementation of organizational projects
  • Manage project portfolio at Region / HCo Türkiye Level providing updates and proposals for the Region Manager to manage issues and prioritization
  • Support Reward System in the grading process

Who we are looking for:

  • Bachelor’s Degree
  • Preferably +10 years of experience 
  • Organizational improvement / development experience is a plus
  • Proficient change management abilities and strong collaboration to guide transitions effectively 
  • Keen eye for details
  • Advanced communication and interpersonal skills, supported by presentation and negotiation competencies
  • Excellent command of English and Turkish both written and spoken

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.